Common Internet Issues and How to Fix Them

February 17, 2021

Despite maximum efforts to ensure a smooth ride with your UK broadband device, the unexpected still happens. Since both our personal and professional activities revolve around the internet, there are many setbacks when functionality is disrupted. 

You may not be an IT expert. Hence, when challenges arise, frustrations and confusion set in, and you wonder where the problem has emanated from. 

Fortunately, internet connectivity challenges occur regularly with simple solutions. Below are some common network mishaps, tips on resolving them, and better still, how to stop them from happening in the first place. 

DNS challenges 

All devices such as modems and routers have IP addresses that aid internet connectivity. You may be unable to solve errors that include the inability to find network paths or DNS errors when loading a page are most likely due to a faulty IP. 

From your control panel, select IPv4 connection and check or uncheck the manual IP resolution. Configuration on workstation devices can be tackled using their DNS servers; disregard the server allocated by DHCP, checking internet settings, or automatically obtain DNS server address.

No internet 

Your day may be running smoothly, and then suddenly Wi-Fi or cable is unable to get internet connectivity. A straightforward way to deal with this challenge is to unplug the router for approximately 10-15 minutes and then re-plug it back. Nonetheless, a total reset should resolve the problem. 

Duplicate IP addresses

Challenges in network connectivity arise when two devices attempt to share a single IP. Duplicate IP allocation occurs with your router’s default DHCP configuration, trying to assign your new device an address already occupied by another device. 

If you incorporate a new device into your server, it may already have its DHCP server. Ensure to disable the DHCP server on the device to restore normalcy onto your network. 

Prevent IP conflicts by modifying your router’s configuration to begin assigning DHCP addresses at the top, leaving lower addresses vacant for other devices that require static IPs. 

Slow connectivity 

Excited, you will hand in your online report on time and beat the deadline only for webpages to suddenly start loading at a snail’s pace and eventually refuse to load altogether. It takes you forever to download images, and streaming becomes an impossible activity. 

Slow connectivity is a common occurrence, and without software tools to measure your current speed, you may hoover in the dark, not knowing what’s happening. However, if you are experiencing slow speeds, the probability is that another internet user is using up your data. You may also be using Wi-Fi connectivity and are too far from the source. 

Identify and check for programs running in the background and close those you are not currently using. Additionally, you should complete any active downloads running in the background and avoid multiple downloads, especially videos or heavy programs.   

Everything is sluggish. 

When sluggishness affecting your internet connectivity migrates to the entire device, you likely have malware or a virus attack that requires instant attention. Verified software and anti-viruses can help deal with the problem. 

Hackers and malware are gradually forceful and continuously devise new technology to access sensitive vital information. Alleviate this by incorporating information technology security to protect data from cyber threats.   

Numerous pop-ups

Though not directly related to internet connectivity, pop-ups are a nuisance. It’s infuriating while visiting a website to be bombarded by numerous ads with high chances of smacking adware with trackers on your device, which ultimately affects performance and spy on your activities. 

For you to alleviate this, utilize software such as AdBlock or NoScript on your browser extensions.

Insufficient bandwidth 

Bandwidth refers to the measure of data that can transmit through your internet per second. It remains a common challenge that affects connectivity, especially when executing an activity that needs plenty of data, such as streaming a video. Such an action can greatly slow your internet speed that isn’t sufficient to funnel that amount of data all at once. 

If you continuously use your internet for heavy activity, consider getting a more extensive internet pipeline that will comfortably allow more data to pass through at once, resulting in a better and faster connection.

Incorporating too many devices on your network can slow-down your bandwidth. It is therefore prudent to disconnect those that are not in use. Apart from putting your data at risk, malware can interfere with bandwidth. To solve this issue, regularly scan your devices for viruses so that you can eliminate them instantly. Always update your anti-virus or configure your setting to automatically ensure you have all the updates required to protect your computers. 

Challenges with insecure networks 

If your network is unsecured, anyone can have access and could be using your internet signal, thus, overloading your network in addition to creating a cyber-security threat. 

Stop this intrusion and improve your internet speed by increasing network security and guard your network against unwelcome intrusion. You can achieve this by disabling network sharing on your settings, coming up with a complicated password that protects your wireless network routers, and installing a firewall to prevent viruses. 

If you have clients or business partners that regularly visit your office for meetings or work-related assignments, have an independent network with a different password for them to use while in your organization. 

Outdated devices 

Improving technological advancements render wireless network devices old-fashioned within a short time. Therefore, if you frequently experience internet challenges with your Wi-Fi router, outdated hardware could be the main issue requiring urgent replacement. While this appears to be an enormous investment, it will pay off in the long run as your business will run smoothly, increasing efficiency, growth, and ultimately profits.

Notably, it is pointless to have modern hardware that you neglect and never update. Outdated firmware can result in painfully slow speeds that hinder access to online documents and applications. 

The solution is to regularly update your firmware that comes with improved security, better performance, and guarantee faster internet speeds.  

Incorrect hardware installation 

Though you may have new updated hardware, you can still experience internet issues brought about by poor installation. Ensuring to check for quality and proper optimization is critical to avert slow internet speeds. 

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