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Effective Complaining


Being frugal does not mean that you want something for nothing, unless nothing is the best price that you can possibly get for a product or a service. By that, I mean that none of us wants to take things for free when payment should be made. The reverse side of that coin, however, is [...]

10 Steps to a More Effective Complaint Letter


No matter how careful you are about your spending, there is still a chance the product or service you receive will not live up to your expectations. However, having your problem resolved is not always as simple as contacting customer service, a salesperson or even a manager. These people are not always authorized to give [...]