Site Archives complaint

Why It’s Important to Complain


I recently described my frustration in dealing with a reservationist at a higher-end hotel chain. The reservationist was seemingly incapable of determining the best rate for which I was eligible. Unfortunately, my problems with the reservationist were only the tip of the iceberg of difficulty with the hotel. Our problems started with inconveniences that we [...]

Think You’re Grandfathered In? Your Grandfather May Have Left The Building.


This week I’ve been getting calls from the satellite provider we use in our RV. They’re forcing me to “upgrade” my old package to their new, similar package. A couple of years ago I got a notice from them that my package was being discontinued, but that I could keep it as long as I [...]