Take Responsibility for Your Purchasing Decisions

customer service

Last week I had the misfortune of witnessing a messy exchange in the return line at a local department store. The woman ahead of me was trying to return some items that she bought and had apparently decided that she didn’t like or want. The clerk told her that they could not take them back. (I finally surmised from the argument that this was some old stock, so the clerk knew that the purchase hadn’t been made recently. Even if the returner had the receipt, she would have been beyond the allowed return time and the store wouldn’t take the return, regardless.)

The woman didn’t like being told no and she proceeded to blame the store and its employees for selling her thi

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2 Responses to Take Responsibility for Your Purchasing Decisions

  1. Mary Alice says:

    As someone who has been on the other side; this kinda customer makes a clerk want to kick puppies/kittens.

    The lady should of found a way to sell that stuff she didn’t want on Craigslist at least, if not the other places you can sell stuff instead of pitching a fit. But yes. Take responsibility for what you bought!

  2. Mick says:

    You should always take responsibility for what you’ve purchased.

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