Comments on: Wal-Mart Has a New Coupon Policy

By: char wines

char wines — Sat, 24 Nov 2012 02:18:35 +0000

why on earth would any one want to shop at wal-mart any way…..that company treats employees like scum under their feet ….they make up rules as they go plus the mangers lie to save their own ass…I will never shop wal-mart…prices are not that low I get better deals at safeways,not hassles about coupons,they don’t care how many you use

By: Tam

Tam — Sat, 29 May 2010 03:20:24 +0000

Erin, the problem is that even when you quote/present them a copy of the policy then they simply say that it has changed recently and what you have is no longer correct.

That happened to me tonight. I came home and of course their corporate policy had not changed one whit. While the cashier manager in charge did finally take my coupons, she did so very reluctantly and I was given a big hassle over it.

Another problem with walmart is the misunderstanding of one coupon per purchase versus one coupon per transaction. Per purchase means per item purchased. They insist that it is per transaction, will even tell you the coupons says that when it plainly says per purchase. At least at the stores around here.

I haven’t seen a coupon limit around here yet, but from what I was told tonight, you can only use one FREE coupon per transaction and you can no longer do the separate transactions back to back. You have to physically leave the store, come back in and purchase the next item.

NOT worth the trouble. I’ll take my money to coupon-friendly stores.

By: Erin

Erin — Sat, 27 Mar 2010 15:15:22 +0000

I had to get a part time job as a cashier at walmart. One problem as I see it, from the other side of the register, is that a lot of times people who aren’t typical “couponers” use coupons for the incorrect items. I am an extreme couponer, however, I never seem to have a lot of luck at Walmart, I use Kroger, they have good sales, and double. With that said, a cashier can have a CSM (customer service manager) override the system at most stores. I know at our store, I have done this many times, and always get a thrill! Also, email the Home Office to get a copy of the coupon policy, our Walmart has it posted, and claims that printable coupons are allowed, that way if you have a cashier who tells you differently, you have the proof. These are just the same as the ones you clip from the paper….just a thought…Finally, make sure you make nice with a cashier, and try to go to her/him often. I have couponers who will wait to come through my line, because they know I actually have a clue about how to do the transaction correctly, trust me, it’s kinda hit or miss with this one…I understand, I’ve seen the people who work there! Good Luck!

By: Marissa Granger

Marissa Granger — Mon, 15 Feb 2010 18:49:36 +0000

There’s NOTHING WRONG with coupons printed off the internet! These are manufacturer’s coupons, the stores that takes them WILL get reimbursed, and that stupid policy of Wal-Mart’s has made me stop shopping there. It’s not that much of a bargain anymore, anyway.

By: Stephanie

Stephanie — Tue, 02 Feb 2010 22:49:16 +0000

I use internet coupons to save money on purchasing the newspaper. Recently, a Walmart manager told me that they are not accepting internet coupons b/c they have received fraudulent internet coupons and the stores lose money b/c the manufacturer does not reimburse Walmart. But they are accepting manufacturer coupons cut directly from the newspaper. They did not say anything about a coupon limit, so I hope this answers your “Why” question.

By: Paul

Paul — Thu, 14 Jan 2010 18:56:24 +0000

@jennifer,

I frequently shop at Walmart and have on many occasions asked for help for something and had great service.

I think with all large companies you will find at least a handful of forums, or discussions of people bashing it.

target for instance…

http://targetsucks.blogspot.com/
http://targetsucks.wordpress.com/

I wouldn’t let this discussion discourage you from getting good deals on items that you may be looking to buy. I myself have had great service from Walmart and horrible service from Target.

But if you want to miss out on great prices that’s up to you.

PS. I have absolutely no affiliation with Walmart whatsoever. I’m just a satisfied customer.

By: jennifer

jennifer — Thu, 14 Jan 2010 17:16:07 +0000

i was recently told by another supermarket here that walmart is the only place that triples coupons in our area (i was told this on the store’s advertised “triple coupon wednsday” after they said they can’t triple coupons that are already $1 off). i do not normally shop at walmart because the store is messy, crowded, and out of 30 registers 2 will be open with lines trailing around the store. with money being tight this year i thought i would give walmart a try. not wanting to seem stupid before i got there i surfed the net for walmart’s coupon policy and came across this article. i am appalled at how some of you have been treated. i did manage to find their online coupon policy, which mentions NOTHING about triple coupons, however i have decided to forgo the walmart experience. i will continue to do most of my grocery shopping down the road from my house instead of making the 20 min trip to wally world. walmart and target are right down the road from each other, i think i will be shopping at target and paying the extra few cents in order to shop peacefully and guess what? they take all my coupons

By: Jodi

Jodi — Tue, 03 Nov 2009 19:01:38 +0000

http://walmartstores.com/7655.aspx

By: Willlene

Willlene — Thu, 08 Oct 2009 23:31:22 +0000

ok to the walmart rep that posted on here i have had LOADS of trouble with an oklahoma walmart more times than i would like i have had them roll their eyes at me and throw the coupons down on the belt when i give them to them, also have had trouble with them telling me i cant do free coupons, i havent shopped in tehre in almost 5 months b/c they keep pulling oklahoma companies products, shawnee mills, griffin, MIO and replacing it with MORE better value and the most expensive brand…jelly for instance they ONLY carry better value and smuckers its been like this the last 2 moths i shopped at walmart, the district manager said yes they had those products(i kept checking back for 2 months, and never got anything other than those 2 brands in), also would like to make a comment about the checkout lines there was only 4 open one day in the large super center walmart this is when they told me no about using my coupon….so just a heads up if you want people to shop at walmart they need a meeting with all the walmart stores about how to treat a customer, about 3/4 of the ladies i have bookclub with is tired of the rudeness you get from walmart so we are no longer shopping in there and we plan to keep telling people all of our horrible walmart experiences

ok i know that went alittle off topic b/c this was supposed to be about coupons

By: Shirley

Shirley — Wed, 25 Mar 2009 17:53:45 +0000

I just googled Wal-Marts Coupon Policy and it still reads Use of 40 or more coupons per trasaction will require approval by Customer Service Manager. It also reads only one coupon per item is permitted. If I purchased 18 of the same item I expect to be able to use 18 coupons. Is this how you interpute it? I’ve had to explain it to the cashiers so many times at Wal-mart that when the coupon states one item per purchase means per purchased item not per transaction! Normally it will state per transaction when you are only allowed to use one coupon. If the policy has changed then why is it not on their web site? I can’nt emagine these companies only allowing you to purchase one item. They all want to sell products or take the chance of going under! Has any one ever contacted some of the manufacturers to see how they meant for this to be interpeted?