Chase Doesn’t Properly Dispose Of Client Sensitive Materials

This is a bit scary. Banks not following basic advice to shred any information that could be used by identity thieves. Some people went through the trash of several Chase banks and found forms that identified persons with names, address, social security numbers, account numbers, user names, temporary passwords and more. You would think that you could trust your bank to handle sensitive information about yourself, but apparently not. Watch and shake your head…

If you are shocked by what you just saw and are a Chase customer, you should contact Tom Kelly, JPMorgan Chase’s media contact for Retail Financial Services at (313) 732-7007

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3 Responses to Chase Doesn’t Properly Dispose Of Client Sensitive Materials

  1. dan says:

    Someone is going to lose a job.

  2. iforce says:

    Somebody deserves to lose a job.

  3. Jeremy says:

    Sadly this is not a Chase specific problem and it happens at all banks, big or small. And one thing to remember is that it isn’t like it is Chase policy to just ignore securely disposing of paperwork, it is a problem with employees not following the procedures that are in place to keep this from happening.

    I have previously worked at Chase among a few different banks and I can say with certainty that there are procedures for trash to be disposed of properly and shredded in each financial institution I’ve been at. But I can also say that it only takes one careless teller, banker or manager to throw papers into the wrong bin or to not follow nightly cleanup detail to allow this to happen.

    A friend of mine is a security auditor for banks and credit unions and you should hear some of the scary stories I hear from him. If he had a video of some of the stuff it would make this video look like nothing.

    Clearly this is a problem and something everyone should be aware of, but don’t have a false sense of security if you don’t bank at Chase or think that your little local bank or credit union doesn’t do the same thing. It is frightening how insecure these places are with your information.

    This video is a great reminder of how easy it is for information to get into the wrong hands.

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