ING Fires High Maintenance Customers

I dropped over to money.com to see that they had finally written an article that most of you reading this blog already know: Online banks pay much higher interest rates.

I began reading the article and through the first 3/4 of it there was nothing exciting or new, but when I reached the last section, I found a little gem: ING fires their high maintenance customers. from the article:

And if you’re looking to have your hand held, online accounts are not for you. ING Direct, for instance, closes an average of 3 percent to 4 percent of accounts a month, when customers require too much personal service.

“We fire our customers is a colorful way of putting it,” said ING DirectR

...

[Continue Reading at SavingAdvice.com]

This entry was posted in X Files. Bookmark the permalink.

Leave a Reply

Your email address will not be published. Required fields are marked *

*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>