ING Fires High Maintenance Customers

I dropped over to to see that they had finally written an article that most of you reading this blog already know: Online banks pay much higher interest rates.

I began reading the article and through the first 3/4 of it there was nothing exciting or new, but when I reached the last section, I found a little gem: ING fires their high maintenance customers. from the article:

And if you’re looking to have your hand held, online accounts are not for you. ING Direct, for instance, closes an average of 3 percent to 4 percent of accounts a month, when customers require too much personal service.

“We fire our customers is a colorful way of putting it,” said ING DirectR


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